I haven’t been working for very long, but I have met bosses from other companies or heard from my peers about how their bosses are like. And I realised that some of their complaints are in common with mine. So, I narrowed it down to three undesirable characteristics bosses possesses.
1.When they don’t stand up for their employees
I can only think of two instances where bosses are most often at a crossroad, whether to choose himself or his employee; both of which are representatives of the company, thus both will affect the image of the company.
Himself = the company = the business.
Whatever you [employee] do, it affects his [boss] image, reputation, profits, his business. If you screw up, you are jeopardising his empire. And you get more than a days’ worth of scolding. Everyday, you’re living on thin ice.
In the first company I’ve ever worked in, my boss said this: “All of you don’t need to defend me in front of the client. You are my employees, and you work for me. So the responsibilities are on me, not you.“
When I heard him said that, I was in awe. He had my full respect. He understood that the work that he taken up was his decision and whether his employees made a mistake or not, it was his responsibility to own up to it because he didn’t scrutinize our work more carefully as the boss.
He also understands that it requires some amount of time to do a particular work. And honestly, some clients are complete asses. They demand such and such work to be done by the next 3 days or by the next week as if we can summon it out of thin air. Other bosses would submit to their request and forces their employees to come out with it no matter what [insert threatening tone and words]. My boss, however, explains to them the duration needed to do them. He negotiates and find a “meet me halfway” solution so both parties is at a win-win situation.
I mean, seriously. Rush = more mistakes, more gibberish, more time to redo. Appropriate duration = less/no mistakes, decent work, less/no redo. WHY CAN’T THEY UNDERSTAND THIS???
But my boss is also human. He won’t reprimand us in public like in meetings or even when it’s just him and the client. Because scolding and critisizing us [employees] would equate to critisizing his professional judgement. So, he does it internally in the office. *shrugs* It’s not wrong to scold for one’s mistakes, but if the temper gets out of control, that’s a problem.
2. Orders instead of working with his employees
I understand that the boss have probably worked for a couple of years before establishing his own company, hoping to delegate most of the responsibilities to his employees. There are many types of bosses, but I am only going to talk about one type: one that oversees the work.
Sit back, relax – that’s not all they do. They points their fingers on your work, on your computer screen, on you. Telling you what should be done, what should’ve been done. Spewing on words they know they can afford, but does not know the actual/realistic time it takes to complete the task.
“Do this. Do that. Why can’t you do it right? Why do you still need me to tell you what to do?“
They’re the kind that,”If I can, why can’t you?” instead of “If I can, I’m sure you can too”. They may sound similar, but I assure it the intention and meaning behind both sentences are totally different.
For them, its: if they have done it before and successfully completed it within a certain time frame, they expect others are able to. They forget that everyone are their own individual. Everyone works at a different pace and will bring different types of outcome. Of course, I don’t mean that bosses should close both eyes and forgive those that submits their work later that the deadline.
What I’m heading towards is that bosses should empathise on their employees. Take in consideration the workload and the time that is needed. And be more willing to teach when their employees seeks for guidance. I mean, isn’t it more rewarding when a person (a junior or the person that looks up to you [boss]) is able to move forward on the next step of his work after seeking for your help? Doesn’t that bring you joy and pride?
No. Not for all. Because some of them are all about the business.
So, they use these words to make us feel less capable/experience than we already do: Spoon Feeding. There’s nothing wrong with this phrase, but it’s the meaning behind it. Bosses – actually, adults generally – use this phrase to associate laziness in people. Yes, it’s not totally untrue, but when employees asks for information and guidance, I feel that bosses tend to use this phrase because they, too, are lazy.
Lazy to teach, lazy to guide, lazy to explain, too lazy to care.
If IKEA was lazy to make an effort in printing the manuals for us, would we be able to assemble the furniture ourselves? Not impossible, but extremely challenging.
3. When they don’t show appreciation.
In Jason Somers’ Speed Matters: Why working quickly is more important than it seems,
There are two types of employees, slow and fast.
Humans are lazy. They want to preserve calories. And it’s exhausting merely thinking about giving work to someone slow. When you’re thinking about giving work to someone slow, you run through the likely quagmire in your head; you visualize days of halting progress. You imagine a resource—this slow person—tied up for awhile. It’s wearisome, even in the thinking. Whereas the fast teammate—well, their time feels cheap, in the sense that you can give them something and know they’ll be available again soon. You aren’t “using them up” by giving them work. So you route as much as you can through the fast people. It’s ironic: your company’s most valuable resources—because they finish things quickly—are the easiest to consume.
It’s because they think that the fast employees uses less effort to complete the task, they don’t feel inclined to express their gratitude since it’s “easy” for the employees to do. What they don’t know is, it take the same amount of effort, just different amount of time.
Do you feel the same? Is your workplace a stressful place to work in? Is your boss a dictator or a democrat?